If you need help right now If you're experiencing a mental health crisis, and need urgent help, you should ring the Mental Health Crisis Line on 0800 051 1508. The Crisis Line is: available 24 hours a day, seven days a week for people who live in Warrington, Halton, Knowsley or St Helens for people of all ages, including children and young people More details are under the drop down heading below. Mental Health Crisis Line When you ring the Crisis Line, a mental health professional will discuss your worries with you. Then they'll make a plan of how your needs can be met. This could include: Referring you for a mental health assessment. Referring you into a mental health service. Advising you to contact Taking Matters Warrington. Advising you to contact a different community support service. If you're already receiving support for your mental health, then you can ring the Crisis Line, or the service you’re receiving support from. If it’s a life-threatening emergency and someone needs immediate help for their mental or physical health, then you should call 999 or go to A&E. Contacting the Crisis Line on behalf of someone elseYou can ring the Crisis Line for advice, guidance and support if you are concerned that: A family member, friend, or someone you know is experiencing a mental health crisis. An individual you don’t know (e.g. a member of the public) is experiencing a mental health crisis. Professionals wanting advice, or to make a referralIf you're a health or social care professional and you have a patient or client (who is a Warrington resident), who is experiencing a mental health crisis, then please contact one of the following services: The mental health team that the patient or client is currently under the care of (if they are already receiving support). For adults aged 18 or over: Warrington Mental Health Assessment Team on 01925 666 647. For children and young people, up to the age of 18: CAMHS Assessment and Response Team on 01925 579 405 . More information about the Mental Health Crisis Line can be found on the links below: Crisis Line information for people experiencing a crisis Crisis Line information for professionals The Crisis Line is run by North West Boroughs Healthcare NHS Foundation Trust. Other options include: Contacting your GP, and asking for an emergency appointment. contacting the service you’re receiving support from (if you're already receiving support for your mental health). If it’s a life-threatening emergency and someone needs immediate help for their mental or physical health, then call 999 or go to A&E. If you need support for your mental health, but it’s not urgent, then you could: Contact your GP. Click one of the age-related, blue buttons above, then look under the dark heading “Information and support” Contact one of the organisations listed below. The organisations below offer support to people who are struggling to cope, or feeling suicidal. CALM (Campaign Against Living Miserably) CALM is for anyone in the UK who is down and needs to talk. CALM offers free confidential support through a helpline and webchat. Support is available from 5pm to midnight every day. Helpline: 0800 58 58 58 Visit CALM’s website Childline Childline’s free helpline offers confidential telephone counselling and advice to children and young people, who are under 19 years old. Support is also available through email, online chat with a Childline counsellor, and the website’s message boards. Ring: 0800 1111Visit Childline's website PAPYRUS - Prevention of Young Suicide PAPYRUS’ HOPELINEUK is for young people (aged under 35) who are having thoughts of suicide and anyone who is worried about a young person who may be at risk of suicide. When you ring you don’t have to give your name, or any personal details. All calls are confidential, but if an advisor is concerned about a young person’s safety then PAPYRUS may contact emergency services to ensure the young person doesn’t come to harm. HOPELINEUK 0800 068 41 41 Text 07860 email@example.com Visit PAPYRUS' website Samaritans Samaritans offers a safe place for you to talk, at any time, day or night, about whatever is getting to you. You don’t have to be suicidal to get in touch with Samaritans. You can call, email, write, or visit Samaritans face-to-face. 116 123 this number is free to firstname.lastname@example.orgVisit Samaritans' website Shout This UK charity provides free, confidential text support to people in crisis. Shout's trained volunteers are available 24 hours a day, every day. If you need support text the word ‘Shout’ to 85258. A Shout volunteer will listen to your concerns and work with you to create a plan of action to help you manage your crisis, feel calmer and stay safe. The types of issues people contact Shout about include assault, abuse, bullying, relationship challenges, self-harm and suicidal thoughts. Visit Shout's website Text the word "Shout" to 85258 You could also download the Stay Alive app, a free app you can use to help you cope and stay safe. For more details click the drop down heading below. Stay Alive App This free suicide prevention app includes details of crisis support in Warrington, as well as national support services. The Stay Alive app is for anyone who feels suicidal. It's also for people who are concerned about someone else’s suicidal thoughts. The app includes: a safety plan reasons for living (you can add your own personal reasons) a life box where you can store photos and memories that are important to you strategies for staying safe tips on how to stay grounded, when you're feeling overwhelmed a wellness plan details of local and national support services You can download the Stay Alive app free from the App Store or Google Play. More details about the app can be found on the Grassroots Suicide Prevention website.