If you need help right now What is a mental health crisis? A mental health crisis can often mean you no longer feel able to cope, or to control your situation. It often involves a sudden or continued worsening of your symptoms. You may: feel great emotional distress or anxiety feel you can't cope with day-to-day life think about suicide or self-harm experience hallucinations or hear voices Getting support Below are details of services that can help if you are experiencing a mental health crisis. The option you choose will depend on how severe your symptoms are, also whether you need help immediately, or you can wait a short time before you get help. Urgent help Mental health Crisis Line The local Mental Health Crisis Line is: available 24 hours a day, seven days a week for people experiencing a mental health crisis, who need urgent support for people concerned that a friend or family member is in a mental health crisis for people who live in Warrington, Halton, Knowsley or St Helens for people of all ages, including children and young people free to call Call 0800 051 1508 When you call the Crisis Line, a mental health professional will talk to you, listen to your worries and try to understand your current problems. You and the health professional will then make a plan of how best to meet your needs. This could include: A mental health assessment, or a referral for an assessment A referral to one of Mersey Care Trust’s mental health services Contacting the local psychological therapy service Contacting services which can support you with difficulties relating to things such as housing, financial advice, or drug and alcohol issues. The Crisis Line is run by Mersey Care NHS Foundation Trust. Text support Shout provides free, confidential, 24/7, text support to anyone who’s feeling overwhelmed or is struggling to cope. This includes children, young people and adults. The text support service is staffed by trained volunteers who will work with you, to help you take steps to feel better. Shout can help with issues such as stress, anxiety and depression. If you live in Warrington, Halton, Knowlsey, or St Helens simply text “REACH” to 85258 any time of day or night, for immediate support. (If you live in another area you can text “Shout” to 85258 for support). You can read more about the support available from the text service, on Shout’s website. Accident and Emergency and 999 A&E should only be used if you, or someone else, has a serious physical injury which needs hospital treatment. If you’re worried about your mental health, but don’t have a serious physical injury, please call the Mental Health Crisis Line for urgent help. Call 0800 051 1508 if you live in Warrington, Halton, Knowsley or St Helens. (The crisis line is for people of all ages). If you need urgent mental health support and also have a serious physical injury, then you’re advised to go to A&E, so your physical injury can be seen to. Please only call 999 if you need immediate help and it’s a life threatening situation. If you need support for your mental health, but it’s not urgent Options for non-urgent support If you don't need urgent help, but you’d like support to manage your mental health and wellbeing, there is a range of options: If you're receiving support from one of Mersey Care Trust’s services, you can contact them directly. Contact details can be found on Mersey Care Trust’s site. Or you can get in touch with your care co-ordinator, the person who looks after your care, or the person from the team that you normally see. Their number will be in your recovery plan. If you're experiencing a mental health problem such as anxiety, depression or stress, then you could refer yourself to IAPT, Talking Matters Warrington. (This service is for people aged 16 or over, who are registered with a GP in Warrington). Another option, if you don’t need urgent help, is to get in touch with your GP. Your GP will ask you about the difficulties you’re experiencing and may refer you to a service which can offer specialist help. You could also click one of the age-related, blue buttons above, then look under the dark heading “Information and support”. You’ll find details there of wide range of local and national support services. If you need help, you can also contact the services below for support: CALM (Campaign Against Living Miserably) CALM is for anyone in the UK who is down and needs to talk. CALM offers free, confidential support through a helpline and webchat. Support is available from 5pm to midnight every day. Helpline: 0800 58 58 58 Visit CALM’s website Childline Childline’s free helpline offers confidential telephone counselling and advice to children and young people, who are under 19 years old. Support is also available through email, online chat with a Childline counsellor, and the website’s message boards. Ring: 0800 1111Visit Childline's website PAPYRUS - Prevention of Young Suicide PAPYRUS’ HOPELINEUK is for young people (aged under 35) who are having thoughts of suicide and anyone who is worried about a young person who may be at risk of suicide. When you ring you don’t have to give your name, or any personal details. All calls are confidential, but if an advisor is concerned about a young person’s safety then PAPYRUS may contact emergency services to ensure the young person doesn’t come to harm. HOPELINEUK 0800 068 41 41 Text 07860 firstname.lastname@example.org Visit PAPYRUS' website Samaritans Samaritans offers a safe place for you to talk, at any time, day or night, about whatever is getting to you. You don’t have to be suicidal to get in touch with Samaritans. You can call, email, write, or visit Samaritans face-to-face. 116 123 this number is free to email@example.comVisit Samaritans' website The Stay Alive app is a free app you can use to help you cope and stay safe. For more details click the drop down heading below. Stay Alive App This free suicide prevention app includes details of crisis support in Warrington, as well as national support services. The Stay Alive app is for anyone who feels suicidal. It's also for people who are concerned about someone else’s suicidal thoughts. The app includes: a safety plan reasons for living (you can add your own personal reasons) a life box where you can store photos and memories that are important to you strategies for staying safe tips on how to stay grounded, when you're feeling overwhelmed a wellness plan details of local and national support services You can download the Stay Alive app free from the App Store or Google Play. More details about the app can be found on the Grassroots Suicide Prevention website.