If you need help right now If you, or someone you know, can’t cope, then it’s important to ask for support. It’s especially important if you are having thoughts of suicide, or of harming yourself. If you are in a mental health crisis and you need urgent help, you should call the mental health crisis line 01925 275 309. NHS staff will then support you to get the help you need. The crisis line is available 24 hours a day, seven days a week and is open to people of all ages, in Warrington, Halton, Knowsley and St Helens, including children and young people. The crisis line is now the first port of call for local residents experiencing a mental health crisis. The line is staffed by people in the local area, who will know how best to support you. If you call NHS 111 you may have to wait longer for help and you will be redirected to this local service. Please note, A&E and 999 are not the best places to get help for the majority of mental health problems. Call the crisis line, to be directed to the best local service to support you. You should still call 999 or go to A&E if you have a life-threatening emergency and need immediate help for your mental or physical health. More information about the new mental health crisis helpline can be found on the website of North West Boroughs Healthcare. If you’re finding it hard to cope you could also contact one of the organisations below and download the Stay Alive App. These charities support people who are struggling to cope, or feeling suicidal. More details are below: CALM (Campaign Against Living Miserably) CALM is for men who are down, or in crisis. CALM offers free confidential support to men, through a helpline and webchat. Support is available from 5pm to midnight every day. Helpline: 0800 58 58 58 Visit CALM’s website Childline Childline’s free helpline offers confidential telephone counselling and advice to children and young people, who are under 19 years old. Support is also available through email, online chat with a Childline counsellor, and the website’s message boards. Ring: 0800 1111Visit Childline's website PAPYRUS - Prevention of Young Suicide PAPYRUS’ HOPELineUK is for young people (aged under 35) who are having thoughts of suicide and anyone who is worried about a young person who may be at risk of suicide. When you ring you don’t have to give your name, or any personal details. All calls are confidential, but if an advisor is concerned about a young person’s safety then PAPYRUS may contact emergency services to ensure the young person doesn’t come to harm. HOPELineUK 0800 068 41 41 Text 07786 firstname.lastname@example.org Visit PAPYRUS' website Samaritans Samaritans offers a safe place for you to talk, at any time, day or night, about whatever is getting to you. You don’t have to be suicidal to get in touch with Samaritans. You can call, email, write, or visit Samaritans face-to-face. 116 123 this number is free to email@example.comVisit Samaritans' website Shout This UK charity provides free, confidential text support to people in crisis. Shout's trained volunteers are available 24 hours a day, every day. If you need support text the word ‘Shout’ to 85258. A Shout volunteer will listen to your concerns and work with you to create a plan of action to help you manage your crisis, feel calmer and stay safe. The types of issues people contact Shout about include assault, abuse, bullying, relationship challenges, self-harm and suicidal thoughts. Visit Shout's website Text the word "Shout" to 85258 Staying safe if you're not sure life's worth livingIf you don't feel able to contact a support service, or to talk about how you're feeling, then you could visit the Connecting with People, Staying Safe website, which gives advice about how you can keep yourself safe until you feel ready to ask for help. You could also download the Stay Alive app, a free app you can use to help you cope and stay safe. For more details click the drop down heading below. Stay Alive App This free suicide prevention app includes details of crisis support in Warrington, as well as national support services. The Stay Alive app is for anyone who feels suicidal. It's also for people who are concerned about someone else’s suicidal thoughts. The app includes: a safety plan reasons for living (you can add your own personal reasons) a life box where you can store photos and memories that are important to you strategies for staying safe tips on how to stay grounded, when you're feeling overwhelmed a wellness plan details of local and national support services You can download the Stay Alive app free from the App Store or Google Play. More details about the app can be found on the Grassroots Suicide Prevention website.